Privacy Policy

This Privacy Policy outlines the privacy practices of ZEC Depot, operated by Zone Exclusive Collection LLC, encompassing its websites, sub-domains, services, tools, and any successor platforms (collectively, the "Website"). This document explains how we collect, store, use, and safeguard information obtained through your interaction with the Website, which serves customers across the United States. By providing your information, you consent to its processing as described herein. Accessing the Website signifies your agreement to the terms of this Privacy Policy.

I. Personal Information

Zone Exclusive Collection LLC, through ZEC Depot, collects personal data such as your name, address, phone number, email address, username, password, billing and credit card details, order history, feedback, IP address, location, device details (name, type, and configuration), the referring URL, demographic data, and similar identifiers, collectively referred to as "Personal Information."

II. General Information

We also gather non-identifiable data during your visits to the Website, including your IP address, session duration, browsing history, cookies, and other metrics, collectively termed "General Information." This data does not personally identify you.

III. Treatment of Personal Information

1. Zone Exclusive Collection LLC collects Personal Information via ZEC Depot to facilitate Website functionality and service delivery, including processing orders, providing customer support, and improving user experience. We implement reasonable measures to prevent unauthorized access, use, modification, disclosure, or destruction of this data. In the event of a sale, merger, consolidation, or acquisition involving Zone Exclusive Collection LLC, your Personal Information may be transferred to a third party, subject to assurances that it will be handled with equivalent care.
2. The email address provided for order processing will be used solely to communicate order-related updates and respond to inquiries. If you opt into our mailing list, you may receive company news, product updates, or service information. You may unsubscribe at any time via the link in each email or by contacting us at [email protected].
3. Except as necessary for Website operations, or as outlined in our Terms and Conditions, we share Personal Information with third parties only to protect the rights and safety of Zone Exclusive Collection LLC and Website users, or when required by law enforcement. Operational purposes include:
   • Engaging third-party providers (e.g., for payment processing, customer service, or data hosting) who access only the Personal Information necessary for their roles, under strict confidentiality agreements.
   • Delivering publications, verifying accounts, ensuring system compatibility, customizing content, offering promotions, providing support, and soliciting feedback about ZEC Depot and the Website.
4. We secure sensitive data exchanges between you and ZEC Depot using Secure Sockets Layer (SSL) encryption, ensuring protection of payment details and other confidential information transmitted online.
5. With your consent, we may share your information with third-party service providers for specific purposes, such as sending newsletters or conducting surveys, to support our business operations.
6. Your Rights (U.S. State Privacy Rights): Depending on where you reside in the United States (including California, Virginia, Colorado, Connecticut, Utah, Texas, and other states with active privacy laws), you may have certain rights regarding your Personal Information. These rights may include:
   • Right to Access / Know: To confirm whether we process your Personal Information and access such data.
   • Right to Delete: To request the deletion of your Personal Information (subject to certain legal exceptions).
   • Right to Correct: To request the correction of inaccurate Personal Information we maintain about you.
   • Right to Opt-Out: To opt-out of the processing of your Personal Information for purposes of targeted advertising, the sale of Personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects.
   • Right to Limit: To limit our use and disclosure of sensitive Personal Information, if applicable.
   • Right to Non-discrimination: To not receive discriminatory treatment from us for exercising your privacy rights.
   To exercise any of these rights, please submit a verifiable request to us at [email protected]. We will verify your identity and respond within the timeframe required by your state's applicable law (typically 45 days).
7. Data Retention: We retain Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes, typically no longer than 7 years after your last interaction with us, unless otherwise required by law.
8. Data Breach Notification: In the unlikely event of a data breach compromising your Personal Information, we will notify affected users promptly, as required by applicable state and federal laws, and take steps to mitigate harm.
9. SMS and Text Messaging Privacy: If you opt-in to receive automated marketing text messages or abandoned cart reminders from us, the mobile phone number and consent data we collect for this purpose will not be shared, sold, or rented to any third parties for their own marketing or promotional purposes.

IV. Treatment of General Information

Zone Exclusive Collection LLC collects General Information through ZEC Depot to enhance user understanding and improve Website design and functionality. We may use and share anonymized data, including aggregated insights from Personal Information, with publishers, partners, affiliates, advertisers, and others to illustrate user trends and support business objectives.

V. Cookies

ZEC Depot, operated by Zone Exclusive Collection LLC, may employ cookies and similar technologies to store Personal and General Information, enhancing your Website experience. Cookies are small files placed on your browser to track activity, generate reports, analyze trends, and monitor usage, improving convenience and operational efficiency. By agreeing to this Privacy Policy, you consent to our use of cookies for these purposes.

VI. Do Not Sell or Share My Personal Information

Under applicable U.S. state privacy laws (including California CPRA), residents may opt out of the sale or sharing of their Personal Information for cross-context behavioral advertising. While Zone Exclusive Collection LLC does not currently sell or share Personal Information as defined by these laws, if this practice changes, you may submit an opt-out request by emailing [email protected] or using the "Do Not Sell or Share My Personal Information" link we will provide on the Website.

VII. Liability Limitations

Neither Zone Exclusive Collection LLC, its affiliates, licensees, nor any party involved in creating or delivering the Website or its services shall be liable for incidental, consequential, indirect, special, or punitive damages arising from your use or inability to use the Website, including performance failures, errors, interruptions, defects, delays, viruses, or system issues. This limitation applies regardless of legal theory (contract, tort, negligence, etc.), even if we were advised of potential damages.

VIII. Display Advertising (Google Analytics)

Zone Exclusive Collection LLC, via ZEC Depot, prioritizes customer privacy and does not share Personal Information with external websites unless disclosed herein. We utilize Google Analytics features (Remarketing, Display Network Impression Reporting, Demographics and Interest Reporting, and DoubleClick Campaign Manager Integration) to tailor ads based on your preferences and online behavior. To opt out of interest-based ads and cookie tracking, visit Google Analytics Opt-Out.

IX. Children's Privacy Information

ZEC Depot is a general audience platform not intended for children under 13. Zone Exclusive Collection LLC will not knowingly collect Personal Information from children under 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA). If such data is inadvertently collected, it will be promptly removed. We encourage parental oversight of children's online activities. Products are not sold to those under 18 without parental consent.

X. Links to Other Websites

The Website may contain links to external sites not operated by Zone Exclusive Collection LLC. We are not responsible for their privacy practices or the security of your information on those sites. We recommend reviewing the privacy policies of all third-party websites you visit.

For questions, concerns, or to exercise your privacy rights, please contact us at:

Email: [email protected]
Phone: 920-247-0203
Address: Zone Exclusive Collection LLC, 4731 W Michaels Dr, Appleton, WI 54913, United States of America